- August 21, 2018Wade TRoom with a good view of the mountains, just a short walk to the beach & CBD. Room could use a little TLC but really comfy bed makes up for that. Would happily stay again.
- August 6, 2018Kaitlin H.I really hesitated reviewing because my stay overall was wonderful. But the room was frustrating to tend to. The a/c unit was overflowing the porch with dripping water when we got there and my husband had to empty out the bucket multiple times A DAY. The bed skirt was noticeably ripped, only 3 rolls of toilet paper for 8 days.....there seemed to be mold of some sort beside the fridge on the floor. I have photos as well. I just wish it would have stated more clearly that there is no housekeeping from the get-go. It’s no fun deep cleaning every day on a vacation but even more so when we were left with a mess to begin with. I do appreciate the stay but sad to say I could not book here again.Hawaii Americana RealtyI’m sorry to hear that you did not share the 5-star experience that our guests who have stayed before and after you have, although I understand that no two experiences are alike and expectations vary. It is important to us that our units are clean and presentable for our guests, and the feedback you provided has helped our team to address these issues. Although the photos provided in the listing of this vacation property are accurate in reflecting the space and the furnishings in it, we would have been responsive to the issues you were experiencing, to ensure your stay was comfortable, if not pleasurable. Rest assured, your feedback back is welcomed and your concerns have been addressed and remedied, for the benefit of future guests. Respectfully, Mark G.H. Property Manager
- August 3, 2018Jim. MAir conditioning unit was excessively noisy and dirty. upon inspection, it has mould in the condenser which needs proper cleaning, but probably replacement as the compressor was very noisy. Ceiling fan could do with a balance.Hawaii Americana Realty— I’m sorry to hear that you did not share the 5-star experience that our guests who have stayed before and after you have, although I understand that no two experiences are alike and expectations vary. It is important to us that our units are clean and presentable for our guests, and the feedback you provided has helped our team to address these issues. Although the photos provided in the listing of this vacation property are accurate in reflecting the space and the furnishings in it, we would have been responsive to the issues you were experiencing, to ensure your stay was comfortable, if not pleasurable. Rest assured, your feedback back is welcomed and your concerns have been addressed and remedied, for the benefit of future guests. Respectfully, Mark G.H. Property Manager
- July 31, 2018Jan ACouldn’t fault it! Attentive staff, clean, well appointed rooms and a spectacular view.Hawaii Americana RealtyAloha Jan -- We're happy to hear you all enjoyed your stay 🙂 Mahalo for booking with us! – The Hawaii Americana Realty Team
- July 30, 2018Bryce GWhat a great place to stay. It was very relaxing and quiet. We didn’t have any problems what so ever. Very close to everything. The resedents wer extreamly friendly and helpful if we had any questions. We really enjoyed our time there and we will most definitely stay there again. My 12 year old daughter loved the pool and it wasn’t crowded ever.Hawaii Americana RealtyAloha Bryce. Thank you for being a great guest -- it would be our pleasure if you choose to stay with us on your next Hawaiian adventure on Oahu. Until we meet again -- A Hui Hou, The Hawaii Americana Team
<
1
2
>
1888 Kalakaua Ave, Honolulu, HI 96815
